caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | great customer service. Thank you for your great customer service. You exceeded my expectations. I was given helpful information during my phone inquiry. A great, professional service. I will be sure to recommend you to others! My package arrived ahead of schedule and was perfect. Thank you so much!
Sonia R, Edmonton | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thx Thank You received today , very nicely done.
Tesen, |