I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Great service. Very fast delivery. Will deal with them again.
George G., | Happy Plaque mounts! Very happy with the poster I had plaqued.It arrived with no damage as it was packed well.
Alison, Kitimat BC | an amazing job Just wanted to send you a few shots and let you know what an amazing job you did on my prints...As usual..I have been spreading the word about how amazing canvas art is with your own shots, and have been giving them for gifts more often than none. I hope that word spreads rapidly, as you guys do such great work. Thought you might like to know.
Cheers,
hillary, |