I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Thanks so much! Just received my order.
The photo I sent in was one of my wife and myself on a beautiful beach on Vancouver Island.
We are very pleased with the final product, shipping was fast,
packaging very professional, even came with all the hardware to hang immediately.
Looking forward to my next order with VOC.
Thanks so much.
Jeff and Yasmin Ilutowicz.
Jeff ilutowicz, Sooke B.C. | done and shipped amazingly fast... The canvas was done and shipped amazingly fast. It looks great and I can\'t believe how easy the whole process was.
Yvonne, Surrey | a-ma-zing! a-ma-zing. fast, prompt, reliable, super beautiful work + very courteous and helpful when things were going zanny on the website and i had to discuss by phone (more than once) + super accommodating re: shipping, billing, etc.
my stuff was hung on the exhibition walls this morning thanks to your amazing efforts & work... i can't thank u enough!
M., vankleek hill |